Time: 2024-07-24
AT&T ( T ) surpassed market expectations for wireless subscriber additions in the second quarter , with 419,000 new monthly bill - paying wireless phone subscribers , beating the estimated 284,800 additions . The company 's higher - tier unlimited plans have been a significant draw for customers , particularly budget - conscious ones , in the face of tough competition from T - Mobile and Verizon . AT&T 's unlimited plans , which are typically priced lower than those of its competitors , have enabled the company to attract and retain customers better . The postpaid phone churn rate , which measures the number of customers disconnecting from a company 's service , came in at 0.70 % , the second lowest reported for a second quarter.
Despite its strong performance in subscriber additions , AT&T faced challenges in the form of data breaches and prolonged outages this year . The U.S. Federal Communications Commission revealed in a report that a nationwide outage in February lasting over 12 hours resulted in more than 92 million blocked voice calls and prevented over 25,000 attempts to reach 911 . This incident could potentially lead to a fine for the company.
Shares of AT&T rose by 4 % in premarket trading following the positive earnings report . The company 's ability to outperform expectations in wireless subscriber additions and free cash flow growth has been well - received by investors . Looking ahead , AT&T will need to address challenges such as revenue generation from mobility equipment and mitigating the impact of data breaches and outages on its operations.
In conclusion , AT&T 's second - quarter earnings report highlighted its success in attracting new wireless subscribers and improving free cash flow , despite facing revenue challenges and operational disruptions . The company 's ability to navigate a competitive market and retain customers through innovative pricing strategies will be crucial for its future growth and sustainability in the telecommunications industry.